HostGator Revealed – Web Hosting Review


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It’s fair to say that HostGator is known in the web hosting industry as a heavy hitter and with good reason. Their reliability, speed, tech support and customer service are simply unparalleled.

They’re more than just a cute Gator mascot too offering several web hosting plans to suit pretty much every situation you could find yourself in when it comes to getting yourself online. Whether it’s shared hosting, a dedicated server or a managed WordPress set up you’re after HostGator have you covered and all at affordable prices.

If you want to get your site online, up and running as quickly and easily as you can HostGator is the way to go.

Where are their servers based?

HostGator have two locations for their servers – The bulk of their servers are housed in Provo, Utah (alongside BlueHost) and Houston, Texas data centres. As with most web hosting setups though you can activate CloudFlare and route your content through an additional 23 data centres giving you global coverage.

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Pros

  • 99% uptime guarantee
  • Free SSL Certificate
  • Free website transfer assistance
  • 45-day money-back guarantee – the longest we’ve found!
  • Search engine advertising credits
  • Free domain for a year.

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Cons

  • As with most other Web hosting providers the ‘’Introductory Price’’ goes up
  • Complaints around the cancellation of plans and their refund policy
  • HostGator’s knowledgebase is difficult to navigate.

Who should consider using HostGator?

Because HostGator is so quick and easy to set up while being affordable its best suited to those who want to create their own website, perhaps a WordPress blog or portfolio of some sort. Small businesses will also benefit from the features on offer with HostGator’s web hosting plans.

If you’re planning on creating something bigger that will require VPS or a Dedicated Server, we would suggest checking out the plans first to make sure they contain the resources you’ll need to run your site hiccup-free.

The great news is, no matter what size your website is HostGator has a plan for you and can also migrate your site from another provider… for FREE!

Main features

  • 99% Uptime… Guaranteed!
  • Loads of plan options
  • Free Domain Name for 1st Year
  • Free SSL Certificate Included
  • 1-Click WordPress Install
  • 24/7 Support

Customer Support and Service

Like almost every web hosting provider we have reviewed HostGator’s support team have mixed reviews from customers. Most customers are happy with the service they receive, making the point that the service was fast and gave an adequate resolution to the issue being experienced.

HostGator support comes in several forms and is available 24/7/365.

  • 24/7 phone support
  • Live chat
  • Email
  • An in-depth knowledgebase


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 Hosting Plans:

HostGator has five main types of web hosting plan and one area specifically devoted to domain name registration. As with most web hosting providers these days they have a very tempting and super affordable introductory price to get you in the door.

The introductory price increases after the first term and you then pay whatever the ongoing monthly rate is from there forward. If you want to decrease your monthly spend take a longer-term 12, 24 or 36 months as opposed to a month-by-month option.

*The below prices are in USD

Shared hosting

On top of these affordable introductory prices, HostGator will give you one-year domain registration for Free! – In order to qualify for (1) one free domain name registration, you must sign up for a 12, 24 or 36-month HostGator Shared, WordPress or Cloud hosting plan.

Offer only applies to .com, .net and .org domains, and on their initial purchase term. This offer is NOT available under any other hosting plans, nor can it be combined with any other offers. After the first year, your domain will renew at the regular rate.

  1. Hatchling Plan starts at $2.75/month for the first term then $7.16/month for 12 months thereafter.
  2. Baby starts at $3.95/month for the first term then $9.56/month for 12 months thereafter.
  3. Business starts at $5.95/month for the first term then $13.56/month for 12 months thereafter.

Website Builder (eCommerce Plans)

  1. Starter starts at $3.84/month for the first term then $9.22/month for 12 months thereafter
  2. Premium starts at $5.99/month for the first term then $12.29/month for 12 months thereafter
  3. eCommerce starts at $9.22/month for the first term then $19.98/month for 12 months thereafter

WordPress hosting

HostGator WordPress hosting features include: 2.5X faster Speed, Advanced Security and FREE Migrations

  1. Starter starts at $5.95/month for the first term then $7.95/month for 12 months thereafter.
  2. Standard starts at $7.55/month for the first term then $9.95/month for 12 months thereafter.
  3. Business starts at $9.95/month for the first term then $11.95/month for 12 months thereafter.

VPS Hosting

HostGator’s dedicated control and functionality within a scalable hosting environment! Complete customization without the expense.

  1. Snappy 2000 starts at $29.95/month for the first term then $49.99/month for 12 months thereafter.
  2. Snappy 4000 starts at $39.95/month for the first term then $59.99/month for 12 months thereafter.
  3. Snappy 8000 starts at $49.95/month for the first term then $69.95/month for 12 months thereafter.

Dedicated Server Hosting

The ultimate in power and control!

  1. Value Server starts at $118.99/month for the first term then $138.99/month for 12 months thereafter.
  2. Power Server starts at $138.99/month for the first term then $179.00/month thereafter.
  3. Enterprise Server starts at $148.98/month for the first term then $199.00/month thereafter.

*Want to understand the differences between server types and what to look out for to find the best web hosting provider for you? Check out our article ”Web Hosting – What, Who and How” 

Alternative Web Hosting Providers:

Still not sure if HostGator is the webhosting and domain name registration provider for you?

Check out the alternatives…

Rebel.com is a relatively new player but is making waves and has award-winning support. They offer:

  • Unlimited bandwidth
  • 20GB SSD storage
  • 100 email addresses
  • 99% uptime guarantee
  • Free WordPress migration and backups
  • Global Servers

The managed WordPress plan starts at $5.83/month

Check out our review on Rebel.com here.

BlueHost is known for its partnership with WordPress and offer unparalleled WordPress hosting options. They offer:

  • Unlimited bandwidth
  • 50GB storage
  • Free domain names and SSL Cert

The basic shared plans start at $2.75/month

Check out our review on BlueHost here


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Conclusion

HostGator is an excellent choice if you’re looking for a provider that offers powerful web hosting services that will not only help you achieve all of your website needs but will also give you the confidence that comes from partnering with a reliable and secure website hosting platform.

HostGator are one of the easiest web hosting platforms to use and they remain committed to providing their customers with great support and the best hosting solutions in the industry.

HostGator stand head and shoulders above when it comes to affordable plans that are packed with features that will allow you to get your site up and running quickly.

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