MidPhase Hosting Review [October 2020] Honest Review

Cheap Hosting with MidPhase banner

As part of the THG Group who service over one million domains across 140 countries, MidPhase Hosting has been in business since 1998. With their premium services and super cheap hosting (Starting at only $3.95/month) they have grown their customer base to over 120,000 and now have over 200+ employees who are trained to think outside the box, set their own goals and maintain a workplace where they feel comfortable, confident and innovative.

MidPhase has highly skilled teams located in Providence and Salt Lake City (Utah, USA), London (UK) and Lviv (Ukraine) and the infrastructure both robust and reliable. They keep their customers at the heart of their offering and are always looking at customer feedback to improve their already impressive support system.

When you’re looking for a web host there are the obvious factors that come into play like customer service, uptime and reliability, but one of the key factors has to be price and the value you get as a customer.

So let’s take a closer look at MidPhase Hosting and see if they are a match for you and your website.

MidPhase Hosting Server location

With the THG Group infrastructure as its foundation, MidPhase has access to the largest network in the web hosting industry through 50+ data centres housed in 30+ locations around the world.

THG Group owns and operates seven data centres in London, Frankfurt, Amsterdam, New York, New Jersey, Dallas and Salt Lake City. Each of their data centres is built to suit the location they are in and maintain a secure and stable environment that operates at optimal performance and efficiency.

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Pros

  • A lot of hosting options available
  • Unlimited Disk Space
  • 99.9% uptime
  • Cheap, Cheap, Cheap
  • Awesome support
  • Free site migration

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Cons

  • Slow to average page load speeds
  • Unclear money-back guarantee
  • Site maintenance drags uptime down
  • No free SSL on starter plans
  • Have to pay extra for Security on basic plans

Who should consider using MidPhase Hosting?

While MidPhase hosting plans are aimed squarely at small businesses and the personal/blogger type websites they have also covered their bases and have options available for medium to large businesses too. If you’re just starting your journey or want to test the water then MidPhase might be the web host for you.

Main Features:

  • 99.9% uptime guarantee
  • 30-day money-back guarantee
  • Outstanding 24/7 customer support
  • Fully equipped data centre
  • Wide variety of hosting plans
  • Unlimited web space and bandwidth with most web hosting plans
  • Free domain names
  • Free site migration

MidPhase Customer Support and Service:

If you take a look on Trust Pilot you’ll get a strong indication of the type of customer service offered by MidPhase. Sitting at 4.6 out of 5 and with over 370+ reviews. A lot of the reviews specifically name support team members and highlight the high quality and speed of their assistance.

On the bad side of things, you’ll find 31 out of the 370+ reviews on Trust Pilot that point out various bad experiences people have had with both the customer support and various technical issues that have come up. Of course, you’ll find this with any web host but what I really like about MidPhase Hosting is that they’re not afraid to jump on the phone and resolve the issue. This is ”old school” customer service at its best!

MidPhase offers its outstanding Customer Support and service via five different channels:

  • Service Status Page
  • Knowledge Base
  • Ticket Submission
  • Online 24/7 Live Chat
  • Phone Support

Cheap Hosting with MidPhase banner

Uptime and Reliability:

As with many web hosting providers these days, MidPhase offers a 99% uptime guarantee across all of their hosting options. They will also credit your account 5% per hour that your website is down should their reliability fall below that.

This is a great selling point and a safety net most website owners will appreciate, however, the data centres Midphase operate are well equipped with backup power and an on-site tech team that can fix any issues before they impact their service, which means there are few and far between occasions when the guarantee is tested.

Hosting Plans:

MidPhase Hosting have plans for your every need, you can start out on their shared hosting plans and if your site gets traction and you need to start scaling you can then check out their managed hosting, dedicated servers or VPS cloud options.

Shared Hosting

MidPhase Hosting have three options for their Shared Hosting plans starting at only $3.95/month, all plans come with a free domain name, unlimited web space, bandwidth and email all baked in. Just remember that these are introductory prices and will increase after your initial contract term… locking in for longer (36 months) means you’ll only pay $3.95/month for the first 3 years. Just ne aware that the $3.95/month climbs to $6.95/month after that.

MidPhase Hosting - Pricing Table

In addition to their Shared Hosting Plans (above) if you have built your business, its scaling and you need more space, power and control then you might want to consider one of MidPhase’s PRO offerings below.

Dedicated Servers

A dedicated server allows you to take full control of your hosting solution and is equipped to handle the increased strain that high traffic can bring to a website.

MidPhase Hosting Dedicated Servers

Managed Dedicated Servers

If you’re like me and don’t have the required skill set to maintain a dedicated server, don’t give up! Lacking the technical knowledge of server management shouldn’t hold you back. Using Midphase’s Managed Dedicated Servers means MidPhases’s Pro support team manage your server’s every need for you.

MidPhase Managed Dedicated Server Hosting Solutions

Cloud VPS

The last option you might want to consider is MidPhase Hostings Cloud VPS plan. VPS – Virtual Private Servers – allow you to conduct less maintenance and increase your site’s performance. MidPhase offers a simple and worry-free VPS option with an easy-to-use control panel, dedicated resources and managed services. Ready for increased power and control? then this might be your best option!

MidPhase VPS Pricing

Alternative Web Hosting Providers:

Still not sure if MidPhase Hosting is the web hosting and domain name registration provider for you?

Check out the alternatives…

Rebel.com is a relatively new player but is making waves and has award-winning support. They offer:

  • Unlimited bandwidth
  • 20GB SSD storage
  • 100 email addresses
  • 99% uptime guarantee
  • Free WordPress migration and backups
  • Global Servers

The managed WordPress plan starts at $5.83/month

Check out our review on Rebel.com here.

BlueHost is known for its partnership with WordPress and offer unparalleled WordPress hosting options. They offer:

  • Unlimited bandwidth
  • 50GB storage
  • Free domain names and SSL Cert

The basic shared plans start at $2.75/month

Check out our review on BlueHost here.

HostGator offer a more affordable option for smaller sites and are a well-established and well-known player in the webhosting arena. They offer:

  • Unlimited bandwidth
  • 100GB storage
  • Free domain names and SSL Cert

The basic shared plans start at $2.75/month

Check out our review on HostGator here

Cheap Hosting with MidPhase banner

Conclusion:

If you’re a small business or blogger looking to get things moving in a forward direction with your online presence MidPhase offers a great start. The price is low without compromising some of the foundational components you’ll need to get started.

As with almost EVERY Web host though you need to watch out for the renewal price… Just like every web hosting provider, I have reviewed the renewal costs can be crippling if you don’t read the fine print. It’s one thing to have a crack team of support techs at your beckoned call and a 99% guaranteed uptime but if the renewal cost on your hosting plan and domain name bankrupt you, they’re pretty much worthless.

Something else to keep in mind if you’re choosing MidPhase Hosting as your web hosting provider is, of course, the slower page load speed. While this may seem like a small concern to a personal website in the grand scheme of things for a business or a blogger it could mean being penalized in Google rankings which ultimately could impact on earning potential.

While MidPhase can accommodate medium and large business sites they wouldn’t be my first choice of web hosting provide purely because of the slow load speed.

However, if page speed is not something that worries you then MidPhase is a great choice, their cheap packages and reliable servers mean you’ll at least be able to test your idea or business before you look to scale. The awesome support team also mean you’ll never paint yourself into a corner with technical issues.

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